Planning your dream vacation to The Westin Resort St. John? Enhance your experience from the moment you arrive by utilizing our convenient grocery pre-stocking service. Imagine stepping into your villa and finding your refrigerator and pantry already filled with your favorite foods and beverages. This service allows you to bypass grocery store trips and immediately immerse yourself in the relaxation and beauty of St. John.
Effortless Grocery Ordering for Your Villa
The Westin Resort St. John makes grocery shopping simple and stress-free. Place your order at least 72 hours before your arrival, and our dedicated Mango Deli team will ensure your villa is stocked with your requested items. For restocking during your stay, simply complete the order form and contact the Mango Deli to arrange a prompt delivery to your villa.
Ordering Made Easy: A Step-by-Step Guide
To take advantage of our grocery pre-stocking service at The Westin Resort St. John, follow these straightforward steps:
- Browse Categories: Explore our online categories to discover the wide array of available items.
- Select Your Items: Indicate the desired quantity for each item you wish to purchase.
- Add to Cart: After browsing each category, click “Add to Cart” to compile your selections.
- Review Your Order: Carefully review your cart to ensure accuracy and make any necessary adjustments.
- Checkout Process: Click “Check Out” to proceed to the order form.
- Complete the Order Form: Fill out all the required fields on the order form. Important Note: The order name must match the name on your villa reservation.
- Submit Your Order: Click “Submit” to finalize your grocery order.
- Order Confirmation: Upon successful submission, you will receive a thank you page displaying your order number. Please retain this number for your records and any future inquiries.
- Confirmation Email: A confirmation email containing your order details will be sent to your provided email address.
Understanding Payment and Service Charges
For your convenience, charges for the grocery pre-stock service at The Westin Resort St. John are applied directly to your villa account. A credit card is required upon check-in to cover these charges. Please be aware of the following service fees:
- Orders up to $49.99: $7.50 service charge
- Orders from $50 to $99.99: $10 service charge
- Orders over $100: 10% service charge
For any questions or order modifications, please contact the Mango Deli at 340-693-8000 ext. 1850, Monday through Friday, 9 am to 5 pm AST. Kindly have your Order Confirmation Number readily available when you call.
Important Considerations for Your Grocery Order
Age Verification for Alcohol: Please note that orders including wine or beer require an adult aged 21 or older to be present to accept the delivery.
Cancellation Policy: Cancellations must be made at least 24 hours prior to your scheduled arrival date. Orders cancelled with less than 24 hours’ notice will incur a 15% restocking fee based on the total purchase price. If you need to cancel your villa reservation or modify your check-in date, please inform the Mango Deli as soon as possible to avoid any cancellation fees.
Pricing Note: Grocery prices are subject to a potential 10% increase due to fluctuations in grocery costs between the time of your order and your resort visit. Rest assured, our prices remain competitive with local convenience stores in the area.
Substitutions: In the event of limited grocery availability, The Westin Resort St. John reserves the right to substitute items with comparable products or brands. If you are dissatisfied with any substituted items, you have the option to refuse them upon delivery without incurring restocking or cancellation charges.
Start your Westin Resort St. John vacation the right way by pre-stocking your villa with all your grocery needs, ensuring a relaxing and seamless arrival experience.
