For those entrusting their healthcare to John Hopkins-affiliated institutions, managing your health has become even more convenient. Johns Hopkins Aramco Healthcare (JHAH) is enhancing patient experience by transitioning and expanding services, all accessible through the powerful MyChart platform. This update outlines the key improvements designed to make your healthcare journey smoother and more accessible.
Appointment-Based Primary Care for Enhanced Access
Dhahran Primary Care services have transitioned to an appointment-only system for both adult and pediatric patients. This change is designed to enhance the quality of care by ensuring you receive focused attention during your visit.
Planning ahead is now easier than ever. You can readily schedule your in-person appointments via MyChart or by calling 800-305-4444. For those who may arrive without a prior booking, same-day appointments will be accommodated based on availability. This transition ensures that everyone receives the necessary care in a timely and organized manner.
To further support your health needs, Primary Care Direct Call Services have been expanded. Adult patients can access general health advice by phone:
- Sunday to Thursday: 12 p.m. to 7 a.m. the next day
- Weekends & Holidays: 7 p.m. to 7 a.m. the next day
Pediatric direct call services are available seven days a week, from 7 p.m. to 7 a.m. the following day. Simply dial 800-305-4444 to connect directly with a primary care provider. This service offers immediate access to medical guidance from the comfort of your home.
Dental Services Now Integrated with MyChart
Managing your dental health through JHAH is now seamlessly integrated into MyChart. Patients can now utilize MyChart to:
- Reschedule dental appointments with ease
- Securely message your dental provider for any queries
- View detailed after-visit summaries for your records
- Complete dental surveys to provide feedback and improve services
Please note that dental care services at JHAH are fee-based, ensuring high-quality and specialized dental attention.
MyChart Tools to Simplify Your Experience
MyChart is packed with features designed to put you in control of your healthcare experience:
Fast Pass: Get Earlier Appointments
The Fast Pass feature within MyChart acts as a digital waitlist. If you are looking for an earlier appointment, Fast Pass alerts you to newly available slots with clinicians, offering you the chance to move your appointment forward.
Hello Patient: Streamlined Check-In
Skip the front desk line with Hello Patient on MyChart. This feature allows you to check-in for your appointments directly from your smartphone upon arrival at JHAH, making your arrival process contactless and efficient.
MyChart Bedside: Stay Informed During Hospital Stays
For inpatient care, MyChart Bedside keeps you actively involved in your treatment. Using MyChart Bedside, you can view your Care Team members, check lab results in real-time, and review your daily schedule, including medication times and procedures, all from your bedside.
Apple Watch Integration: Healthcare at a Glance
For added convenience, the MyChart mobile application can be paired with your Apple Watch. Receive important notifications, view upcoming appointments, read messages from your care team, and review your medication list directly on your wrist.
By leveraging MyChart, JHAH is committed to providing a patient-centric healthcare experience, ensuring you have the tools and access you need to manage your health effectively.
