To ensure a smooth and comfortable experience at Hyatt Place Atlanta Duluth Johns Creek, please take note of the following important guest information. We aim to provide you with all the details necessary for a hassle-free check-in and a pleasant stay.
Check-In Essentials
Upon arrival, all guests are required to present a valid photo identification and a credit card at the front desk for check-in processing. Kindly remember that all special requests are handled based on availability and may incur additional charges. To help us prepare for your arrival, we kindly ask that you inform Hyatt Place Atlanta Duluth Johns Creek of your anticipated arrival time in advance. You can easily add this information in the Special Requests box during your booking process, or reach out to the property directly using the contact details provided in your confirmation.
Enhanced Health and Safety Measures
In response to the ongoing Coronavirus (COVID-19) situation, Hyatt Place Atlanta Duluth Johns Creek has implemented enhanced safety and sanitation measures to prioritize the well-being of our guests and staff. You may observe adjustments to our food and beverage services, which might be limited or unavailable due to current health guidelines. Similarly, certain services and amenities may be reduced or temporarily suspended as part of our efforts to maintain a safe environment.
To further ensure the safety of everyone, and in accordance with government guidelines aimed at minimizing the transmission of Coronavirus (COVID-19), the property may request additional documentation from guests. This might include verifying identity, travel itinerary, and other relevant information during periods when such guidelines are in effect. We also adhere to strict physical distancing measures throughout the property.
We kindly request that you ensure your booking aligns with local government guidelines at your destination. This includes, but is not limited to, the permitted purpose of travel and the maximum allowed group size. For your safety and the safety of others, wearing a face mask is mandatory in all indoor common areas of Hyatt Place Atlanta Duluth Johns Creek.
Damage Deposit Information
Please be aware that a damage deposit of US$50 is required upon arrival at Hyatt Place Atlanta Duluth Johns Creek. This deposit will be securely collected via credit card. Rest assured that you will receive a full reimbursement within 14 days of your check-out, provided that a satisfactory inspection of the property is conducted. The refund will be processed back to your original credit card.
We appreciate your understanding and cooperation with these guidelines, designed to ensure a safe and enjoyable stay at Hyatt Place Atlanta Duluth Johns Creek. We look forward to welcoming you.