Living at Arium Johns Creek for two years was nothing short of a disaster. From repeated property negligence to blatant disregard for tenant well-being, our experience was overwhelmingly negative, and I strongly advise anyone considering this apartment complex to look elsewhere.
Our most persistent issue was recurring kitchen floods. Not once, not twice, but three times our kitchen was inundated with filthy sink water backing up from the drain due to issues with the tenants living above us. Each incident brought with it the disgusting task of cleaning up contaminated water and the complete inability to use our kitchen. Despite the significant disruption and unsanitary conditions, Arium Johns Creek offered absolutely no compensation for the weeks it took them to address the plumbing problems.
Adding to the unpleasant living conditions was a cockroach infestation that took root behind our dishwasher. Like the flooding, resolving this pest problem dragged on for weeks, and once again, Arium Johns Creek offered no recompense for the inconvenience and unsanitary environment we were forced to endure. It became a common occurrence to see spiders and cockroaches emerging from our air vents, further highlighting the lack of pest control and maintenance within the complex.
The pattern of neglect continued with our air conditioning unit. Predictably, when it failed, it was another drawn-out ordeal lasting weeks before it was finally repaired. Basic amenities that should be reliable were constant sources of stress and discomfort at Arium Johns Creek.
Furthermore, the security gate, a feature often touted as an advantage of apartment living, was perpetually broken. In our two years at Arium Johns Creek, the gate was functional for a mere fraction of that time, rendering it essentially useless and raising serious questions about the overall security of the property.
The final insult came with our move-out. Determined to receive our full deposit back, we meticulously cleaned the apartment, scrubbing it from top to bottom over two days and diligently following the move-out checklist. We had even painted the apartment a light, neutral gray upon moving in, fully prepared to repaint it white upon departure. However, the move-out checklist made no mention of repainting, and considering Georgia law mandates repainting between tenants regardless, we reasonably assumed it was unnecessary. Despite this, Arium Johns Creek is refusing to return our deposit, adding financial injury to our already negative experience.
In conclusion, our time at Arium Johns Creek was marred by constant maintenance failures, pest infestations, and a complete lack of consideration for tenant comfort and well-being. If you are searching for apartments in Johns Creek, I implore you to avoid Arium Johns Creek and seek a living environment that values its residents and provides a habitable and respectful experience.
