Navigating university finances can be straightforward with the right tools and information. At Johns Hopkins University, the Student Information System (SIS) is your central hub for managing billing, payments, and refunds. This guide will walk you through understanding how to utilize the Johns Hopkins University Sis, particularly focusing on student refunds, payment processes, and important policies.
Setting Up Your Refund Payment Process in SIS
For Johns Hopkins University students expecting refunds due to credit balances in their student accounts, enrolling in direct deposit via Flywire is the recommended method. This ensures a faster and more secure refund process. To set this up, simply log into the SIS self-service student portal. Once logged in, navigate to the “Billing” section, then “Summary,” and finally select “Set Up Direct Deposit.”
It’s also crucial to verify your mailing address within the SIS portal. If direct deposit is not set up, Johns Hopkins University will mail refund checks to the address on file. You can confirm your current mailing address by going to the “Personal Info” section and then “Summary” within the SIS portal. Ensuring this information is accurate will prevent delays in receiving any mailed refunds.
Johns Hopkins University Refund Policies
Johns Hopkins University has clear policies regarding refunds for students who withdraw from courses. The refund amount depends on the withdrawal date and the type of course.
Refund Schedule for Semester/Term Courses
For standard semester or term-based courses, the refund schedule is as follows, based on the drop date:
| Drop Date | Refund |
|---|---|
| Weeks 1 and 2 | 100% |
| Week 3 | 50% |
| Weeks 4-6 | 25% |
| Week 6 and after | No Refund |
Refund Schedule for Online Prerequisite Courses
Online prerequisite courses have a slightly different refund schedule. These percentages are calculated from the date the student officially submits a written withdrawal statement. It’s important to note that students dismissed for disciplinary reasons are not eligible for refunds.
| Drop Date | Refund |
|---|---|
| Week 1* | 100% |
| Week 2* | 50% |
| Week 3* and 4* | 25% |
| Week 5 and after | No Refund. “W” recorded |
| Week 8 and after | No Refund. “WP” or “WF” recorded |
* Note: For refund purposes, the weeks for prerequisite courses run from Tuesday through Monday.
Managing Your Billing Through SIS
The Student Information System (SIS) is also your primary tool for managing student billing at Johns Hopkins University. Current students with an active JHED ID can access electronic invoices and make payments directly through the portal. Johns Hopkins University no longer mails paper invoices, so it’s essential to regularly check your SIS account for new invoices.
Access your student account and make payments through the SIS portal: https://sis.jhu.edu/sswf/
While electronic payment via SIS is preferred, if you need to mail tuition payments, please send them to:
Student Accounts Operations
Johns Hopkins University
Garland Hall B075
3400 N. Charles Street
Baltimore, MD 21218
When mailing checks, ensure they are made payable to “Johns Hopkins University” and include the student’s full name and student ID number as it appears on your statement.
Third-Party Payment Options
If an outside organization is sponsoring your tuition and fees, you’ll need to submit the necessary documentation and complete a brief acknowledgement section within the SIS Self-Service portal. For detailed instructions on this process, including how to upload documentation, FAQs, and contact information for the JHU Third Party Payer team, please visit: https://studentaffairs.jhu.edu/third-party.
Utilizing the Nelnet Payment Plan via SIS
Johns Hopkins University School of Nursing has partnered with Nelnet Campus Commerce to offer an interest-free monthly payment plan. This allows you to spread your education expenses over several installments for a nominal enrollment fee, without any interest charges or credit checks.
To enroll in a Nelnet payment plan, log in to the SIS Self-service Student Portal. Navigate to the “Billing” tab, select “Summary,” and then click on “Enroll in Nelnet Payment Plan.” You can also learn more about specific payment options and enrollment by calling Nelnet directly at 1-800-609-8056.
Here are the payment plan details for upcoming semesters:
Summer 2024 Monthly Payment Plan:
- Enrollment fee: $55
- Enrollment start date: April 1, 2024
- 3 monthly installments: June, July, and August
- Payment due date: 15th of each month
Fall 2024 Monthly Payment Plan:
- Enrollment fee: $55
- Enrollment start date: July 1, 2024
- Installment options: 5, 4, or 3 months (depending on enrollment date)
- Payment due date: 15th of each month
Spring 2025 Monthly Payment Plan:
- Enrollment fee: $55
- Enrollment start date: December 2, 2024
- Installment options: 5, 4, or 3 months (depending on enrollment date)
- Payment due date: 15th of each month
If you are enrolled in a Nelnet payment plan, continue making monthly payments to Nelnet. However, any new charges outside of your Nelnet contract, such as library fines, should be paid directly to JHU. Refunds for overpayments on the Nelnet plan are processed after the contract is fulfilled. You can adjust your monthly payments in Nelnet if you have excess funds in your student account to potentially avoid waiting for a refund.
Accessing Your 1098-T Tax Credit Document through SIS
Students can consent to receive their 1098-T tax credit document electronically. The 1098-T form for 2018 and subsequent years is available in SIS. To access it, log in to the SIS portal: https://sis.jhu.edu/sswf/, and then navigate to “Billing” > “Summary” > “View 1098-T”.
Need Help? Contact Student Accounts
For any questions regarding tuition billing, payments, payment plans, or student refunds, the Student Accounts team is your primary resource. You can request support through SEAM’s online form or by calling 877-419-5131.
By utilizing the Johns Hopkins University SIS effectively, students can manage their finances, understand refund policies, and access important billing information with ease. Regularly checking the SIS portal ensures you stay informed and on top of your student account.
