Imagine arriving at your luxurious villa at The Westin St. John Resort Villas after a long journey, only to find your refrigerator and pantry already stocked with all your favorite groceries. This dream can become a reality with the resort’s convenient grocery pre-stock service, designed to make your vacation seamless and stress-free from the moment you arrive.
Why Pre-Stock Your Villa at The Westin St. John?
Starting your vacation should be about relaxation and enjoyment, not grocery shopping. The Westin St. John Resort Villas understands this perfectly, offering an exceptional pre-stock service that allows you to maximize your precious vacation time. Forget about rushing to crowded supermarkets after traveling; instead, step into your villa and find everything you need readily available. This service is especially beneficial for families with children, guests with dietary needs, or anyone who simply values convenience and a smooth start to their Caribbean escape.
How to Order Your Villa Groceries
Ordering your grocery pre-stock for The Westin St. John Resort Villas is a straightforward process designed for your ease. To ensure your order is perfectly prepared for your arrival, please submit your request at least 72 hours prior to check-in.
Simple Steps to Stock Your Villa:
- Browse Categories: Explore the online order form by clicking on the different categories to discover the wide array of items available, from fresh produce to pantry staples and beverages.
- Select Your Items: For each item you desire, simply enter the quantity you wish to order.
- Add to Cart: Once you’ve finished selecting items within a category, click “Add to Cart” to compile your chosen groceries.
- Review Your Order: Take a moment to review your shopping cart to ensure accuracy and make any necessary adjustments.
- Checkout and Submit: Click “Check Out” to proceed to the order form. Fill out all the required fields, remembering that the order name must match the Villa Reservation name. After completion, click “Submit”.
- Confirmation: Upon successful submission, you will see a thank you page displaying your order number. Keep this number for your records and any future inquiries. A confirmation email will also be sent to your provided email address.
Once you have checked into your villa at The Westin St. John Resort Villas, a simple call to the Mango Deli is all it takes to arrange prompt delivery of your grocery order directly to your villa.
Payment and Service Charges
The grocery pre-stock service at The Westin St. John Resort Villas is conveniently charged directly to your villa account. A credit card must be presented at the time of check-in to facilitate these charges. Please note the service fees associated with the grocery pre-stocking:
- Orders up to $49.99: $7.50 service fee
- Orders from $50 to $99.99: $10 service fee
- Orders over $100: 10% service charge
For any questions or modifications to your order, please contact the Mango Deli at 340-693-8000 ext.1850, available Monday to Friday, 9am to 5pm AST. Kindly have your Order Confirmation Number ready when you call.
Important Considerations
Age Verification for Alcohol: Please be aware that orders including wine or beer require an adult of at least 21 years of age to be present to accept the delivery.
Cancellation Policy: Should your plans change, cancellations must be made at least 24 hours before your scheduled arrival date. Orders canceled with less than 24 hours’ notice will incur a 15% restocking fee on the total purchase price. If you need to cancel your villa reservation or adjust your check-in date, please inform the Mango Deli to update your grocery order accordingly.
Pricing Note: To maintain competitive pricing and reflect fluctuating grocery costs, prices are subject to a potential increase of up to 10% between the time of your order and your resort visit. Rest assured, our prices are designed to be in line with local convenience store rates.
Substitutions: In the event of limited product availability, The Westin St. John Resort Villas reserves the right to make substitutions with similar items or brands. If you are not satisfied with any substituted item, you have the option to refuse it upon delivery without any restocking or cancellation charges.
Embrace the ease and convenience of the grocery pre-stock service at The Westin St. John Resort Villas, and begin your Caribbean vacation with everything you need right at your fingertips.
